1. Introduction

Welcome to BRB Social. This Privacy Policy explains how Big Red Button LLC (“BRB Social,” “we,” “us,” or “our”), a company registered in the UAE and operating from 201 Platinum Tower, Jumeirah Lakes Towers, Dubai, collects, uses, stores, and protects your personal information when you visit brbsocially.com or engage with our services.

We are committed to protecting your privacy in accordance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), the EU General Data Protection Regulation (GDPR) where applicable, and internationally recognised best practices.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you submit an enquiry through our contact form, we collect:

• Full name
• Email address
• Phone number (including country code)
• Country of residence
• Industry or business type
• Service(s) of interest
• Any message or details you choose to share

2.2 Information Collected Automatically

When you browse our website, we and our third-party tools may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring URLs and click behaviour
• Cookie identifiers and session data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the information or services you have requested
• To assess your project needs and prepare relevant proposals or recommendations
• To send service-related communications, including updates on your project or account
• To improve our website, understand how visitors interact with it, and enhance performance
• To run targeted advertising campaigns on platforms such as Meta (Facebook/Instagram) and Google
• To comply with our legal obligations under applicable UAE and international law

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. These include:

You can manage or withdraw your consent to non-essential cookies at any time through your browser settings. Note that disabling cookies may affect certain features of the website.

For more information on how Meta and Google handle data collected through their tools, please refer to their respective privacy policies.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:

• Consent Consent — where you have actively submitted information through our contact form or opted in to communications
• Legitimate Interests Legitimate Interests — for analytics, improving our services, and conducting marketing activities, provided these do not override your fundamental rights
• Legal Obligation Legal Obligation — where processing is required to comply with applicable law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is generally retained for up to 3 years unless a client relationship is established, in which case data is retained for the duration of the engagement and a reasonable period thereafter.

You may request deletion of your data at any time (see Section 9).

7. Third-Party Sharing

We may share your data with trusted third parties solely to the extent necessary to operate our business, including:

• Analytics and advertising platforms (e.g. Meta, Google) for tracking and campaign performance
• Website hosting and infrastructure providers for secure website operation
• CRM or email tools used to manage client communications

All third parties are required to handle your data in accordance with applicable privacy laws. We do not permit them to use your data for their own independent purposes beyond what we have agreed.

8. International Data Transfers

Big Red Button LLC operates from the UAE and may transfer data to service providers or platforms operating in other jurisdictions, including within the European Economic Area and the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or reliance on adequacy decisions, as applicable.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request that inaccurate or incomplete data be updated
• Deletion — Request that your personal data be erased
• Restriction — Request that we limit how we use your data
• Objection — Object to processing based on legitimate interests or for direct marketing
• Portability — Request your data in a structured, machine-readable format (GDPR)
• Withdrawal of Consent — Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days of receiving your request.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your data, please contact us at:

Big Red Button LLC

201 Platinum Tower, JLT, Dubai, UAE

Phone:  +971 52 467 0494